The following is just a sample of the feedback we regularly receive from customers.  Each customer has kindly allowed us to add their comments to our site as examples of the level of customer service you will receive should you decide to order from us.

We have not, of course, printed full name and address details but proof of authenticity can be provided if required:

"Dear Michelle

Thank you for providing a great place to buy Royal Doulton figures from. From the very first moment I placed the order you have been helpful, polite and first class at keeping me updated with the order and dispatch dates. Simply a great service! I know where I will be buying my figures from now on!

Miss SC, Cornwall"

"Hi Michelle

Well we got our Royal Doulton figurine and it is just fantastic! Thank you so much.

We have not had better service from anyone before and we certainly will pass on your business details to our friends and other collectors.

Nothing could be faulted and your pleasant and professional manner made it all so much better.

Keep up the good work and we love your website.


Mrs SS
Canberra, Australia"

"Many thanks for sending me the order as below recently. The pieces I ordered came as promised the next day for which I am grateful. They are beautiful and my sister appreciated them very much. I will certainly use your site in the future if I need any more and will make you known to my friends and family. Your service was 1st class!!

Thank you

Mrs A O, Londonderry"

"Dear Michelle
Just letting you know, figurine arrived safe and sound yesterday as promised.
Thanks for your excellent and prompt service. It was a pleasure purchasing from you.


Angela, Crowborough"

"Dear Michelle,

Just to let you know I received the Alicia Figurine this morning and I am so happy with it.

Thank you so much for keeping me updated in the progress of the order and also the concern over the weekend delivery.

I have told my work colleagues about your website and I will certainly be using you again.

Many thanks and kind regards,

Mrs LS, Hessle"

"Dear Michelle

I have just received the cinderella figure I ordered from you and I am totally delighted. I cannot believe how efficient your service is! It is a gift for my 6 year old daughter for her forthcoming baptism and I'm sure she will love it.

Thank you so much for your help.

Best wishes

CW, Waltham Cross"

"Figurine received today. Thank you for your very swift and professional attention.
I will not hesitate to contact you in future if I require any items you have for sale.
Thank you once again.

Mrs J H, Isle of Man"

"Thankyou so very much, I've just placed the order. Looking forward to seeing it as it is for my mum's birthday. Thanks again for being so helpful, i would definitely
recommend your service.

Lesley, Llanelli"

"Just to say a big thankyou for your efforts in obtaining the everlasting love ornaments for me. I have now received both and i am very happy with them and i am sure our parents will appreciate them when my daughter gives them for a gift.

Mrs NC, Manchester"

"Dear Michelle,

Just to let you know that 'Happy' received today, very well packaged.

Many Thanks for you excellent communications.

I will certainly contact you if I need any further RD figures.

Thanks and Regards.

Jayne, Stroud"

"Dear Michelle

The figure 'Margaret' arrived safely today. She is lovely, I really like her. Thank you very much indeed for your excellent service.

Best wishes

Charlotte, Aberdeenshire"

"Hi Michelle

I would just like to say thank you very much for all your effort in getting me this figurine in a short time, I really appreciate it, especially as it was a Bank Holiday.

As usual I have left everything to the last minute, as this is a gift for someone's birthday.

Thanks again

Sharon, Rotherham"