Free Standard Delivery for Orders over £40.00 within the UK.
UK Shipping costs are charged per order as follows:
UK Standard Delivery
Free - Orders Over £40
£3.50 - Orders Under £40
Delivery within 2 - 4 Days by Royal Mail 2nd Class Post or Courier
UK 1st Class Delivery
£5.00 - All Orders up to £100
Free - Orders Over £100 weighing less than 2kg or heavier orders over £150.
Delivery within 1 - 2 Days by Royal Mail 1st Class Post or Next Day Courier.
Guaranteed Next Working Day Delivery
£10.00 - All Orders.
Orders up to 2kg in weight are despatched by Royal Mail Special Delivery which guarantees delivery by 1.00 p.m. the following working day. Orders over 2kg are despatched by UPS 24 Hour Express Service.
Ireland - £20 per order (up to 3 items)
Rest of Europe - £20 per order (up to 2kg)
USA/Canada - £30 per order (up to 2kg)
Australia - £30 per order (up to 2kg)
Overseas orders over 2kg have to be despatched by courier. Please contact us for a quotation prior to purchase.
Items in stock will usually be despatched the same day if the order is received by 1.00 p.m. The item description will show whether or not an item is in stock. Items that have to be ordered in from Royal Doulton, Wedgwood, Waterford Crystal, English Ladies Co, Enesco, Goebel or Lenox should reach you within 10 working days. If an item is out of stock at our suppliers delivery can take up to 12 weeks. Should this be the case, we will always contact you to find out whether or not you wish to proceed with the order.
All items are fully insured against loss or damage.
UK Orders over £200 will automatically be despatched free of charge by an Express courier service.
If you have any questions, please use the Contact Us link on the store page, or e-mail direct to firstname.lastname@example.org.
All feedback and suggestions are welcomed.